
Over the last few years, specifically since June of 2010, I’ve used Playerio as the backend for Game Development Room (GDR). Its been a great ride. I’ve enjoyed a lot of the features it offers and have made heavy use of the free account which has allowed developers to connect for so long.
Unfortunately, the great service has some not so great qualities. We’ve had our fair share of downtimes and bugs. While those could be expected and dealt with just fine, the latest issue has left GDR with many annoyed developers. As some basic background, this thread outlines the initial report of the problem and administrator responses. The bug was reported on March 11th, though if I recall correctly, had been appearing for a day or two before that. The first admin response came 5 days later and was just a “we are working on it”.
Sure that’s fine. If your response was actually the day after. When your whole service is experiencing the bug how could you miss this for so long? Seems interesting. I don’t mean to say they should be paying attention all the time to their service but once daily should be minimum. And quick acknowledgement has always never led to anything bad. The fix was rolled out three days later, which was sort of ok, considering it was the weekend and all. However weekends are when devs get the most traffic.
The fix didn’t work. Three days later an admin posts that they are working on it and will get a fix ASAP. It is depressing to me that it takes 3 days to realize that your bug fix didn’t work. Shouldn’t this be tested almost immediately and tested the following day(s) to ensure your fix worked and stayed working?
By now, its the 24th. Only 2 weeks after a bug report was made and a fix hasn’t come through. Playerio isn’t very appealing to me anymore. A friend from GDR recommended Gamooga. If Playerio keeps it up, it may be well worth investigating this service.
As a conclusion, I mainly wanted to outline one of the downsides of playerio. They’ve gotten plenty of good rep from a lot of sources (including me!), but its important to recognize the parts that are lacking with their service.


